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Reports


Reports – The Executive Summary

The executive summary is an automatic email generated by Syneto containing an event summary of several areas of your Syneto appliance:

  • system information
  • email breakdown
  • email connections
  • top senders
  • top receivers
  • top sending domains
  • top receiving domains
  • blocked viruses
  • virus senders
  • top spam senders
  • top spam receivers

Maybe the list may look daunting but you can select which of these categories you wish to include in the executive summary. To enable and configure the executive summary, use the ‘Reports->Executive summary’ menu and click on the ‘Add list’ as can be seen in Figure 1.
 

 

Figure 1. Executive summary configuration page

In the pop-up window that appears (Figure 2) you can give a name to your executive summary, select the reports you wish to include and include a list of recipients for it. You can add more than one executive summary – this gives you the flexibility to send to some persons reports on email as a whole and to other persons informations on virus and spam. 
 

 

Figure 2. Defining an executive summary

Reports – Email

The ‘Reports->Email’ menu presents a detailed view over the email activity of your Syneto appliance. All this data is organized on a daily basis: from the left panel of the page you can select the day for which you want to see the reports from the calendar tool. Also, several links to the available reports are conveniently placed above the calendar to help navigate faster to the desired reports.

The first reports presented is a pie chart named ‘Email Breakdown’ (Figure 1). This presents the types of email that passed through your appliance in the last 24 hours on a percent basis: how many connections have been greylisted, how many emails were spam, virused or clean. 
 

 

Figure 1. Email breakdown report

The second report is entitled ‘Email Connections’. It contains the number of each category of email presented above on a hourly basis represented on a graph – as seen in Figure 2.
 

 

Figure 2. Email connections report

While the first report was giving you an overview of how many emails have been processed by your appliance in 24 hours and the percentage of each category from the second reports you can get an idea of how the these numbers vary across a 24 hour period, which are the peak hours when the appliance was under stress and other valuable information.

The rest of the reports are of a tabelar fashion; we will list them along with a short explanation of each:

  • ‘Top Senders’ – the top 10 email addresses from your domain(s) that sent the largest amount of data (bytes, not number of emails) over email
  • ‘Top Receivers’ – the top 10 email addresses from your domain(s) that received the largest amount of data over email
  • ‘Top Sending Domains’ – the top 10 of your domains that sent the largest amount of data over email
  • ‘Top Receiving Domains’ – the top 10 of your domains that received the largest amount of data over email
  • ‘Blocked Viruses’ – a list with the name of the viruses that have been blocked by your appliance
  • ‘Virus Senders’ – a list with the IPs and the number of viruses they’ve sent to your domain(s)
  • ‘Top Spam Senders’ – a list with the IPs and the number of spam emails they’ve sent to your domain(s)
  • ‘Top Spam Recipients’ – the top 10 email addresses from your domain(s) that received the largest amount of spam

Reports – Web

The ‘Reports – Web’ menu is a tool which greatly helps in supervising the web activity through your Syneto appliance. This menu provides several submenus connected to the respective reporting category. Each category has a table listing the the data, a button to display the data as a piechart and two buttons that will export the same data as CSV or will present it ready for printing. These statistics are made on a monthly basis – you have the possibility to select a mohtly period for which you want to see reports (Figure 1).
 

 

Figure 1. Reports on web activity – top visited categories

Following we present a list of the categories present in the reports over the web traffic along with a succint description:

  • top visited sites: a top 10 of the sites which have registered the largest hits during the selected month
  • top blocked sites: a top 10 of the sites which have registred the largest number of blocks
  • user statistics:  
  • top blocked categories: a top of the categories which contain the sites which registered the largest number of blocks
  • top visited categories: a top of the categories which contain the sites most visited
  • user category statistics:

 

Figure 2. Piechart representing the top visited category