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I’m Getting “Invalid software version” When Trying To Update


This error can happen for different reasons depending on you current version of Syneto UTM platform.
  • Current version 1.3.2 or earlier - contact syneto technical support
  • Current version 1.3.3 - access the console of your machine (ssh or physical) and run the following command:
sed -i -e 's/^Product = [ut][te][mp]$//' /config/VERSION
  • Current version 1.3.4 - access the console of your machine (ssh or physical) and run the following command:
grep "Firmware Model" /etc/.firmware.build.version | sed -e 's/Firmware Model:/ProductCode =/' >> /config/VERSION